User’s Acknowledgment and Acceptance of Terms: Zippiflex (“Us” or “We”) provides the www.zippiflex.com site and various related services (collectively, the “site”) to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the “Terms of Use”), as well as any other written agreement between us and you. By using this site, you agree to be bound by these Terms of Use. If you do not wish to be bound by these Terms of Use, please exit the site now. Your agreement with us regarding compliance with these Terms of Use becomes effective immediately upon the commencement of your use of this site.

Modification of Terms: 

We reserve the right to change these Terms of Use without notice. It is your responsibility to review the site and these Terms of Use periodically and familiarize yourself with any modifications. Your continued use of this site after modifications will constitute acknowledgement of the modified Terms of Use and agreement to abide by them. However, material modifications to the Terms of Use that alter your rights or obligations will be effective upon your continued use of the site with knowledge of such modifications or 30 days from the publication of the modified Terms of Use on the site, whichever occurs earlier.

Services:

To ensure the quality of the Zippiflex experience, we have established terms of service for our mutual benefit. Violation of these rules may result in the termination of your account. Tasks and concierge requests are non-transferable. You cannot sell or transfer tasks or ownership of your Zippiflex account to another person. A monthly hour limit governs all Zippiflex plans, and unused hours do not carry over to the next billing cycle. Zippiflex plans are recurring subscriptions that can be canceled at any time.

Requests & Tasks:

Each task must be submitted individually by phone, email, or WhatsApp. While you can submit multiple tasks at once, we ask that you create a separate email for each task to ensure a faster turnaround time. Your tasks should be within the scope of our business, and for a list of example tasks, please consult our “expectations” page.

Ownership and Confidentiality of Work Product:

If a Virtual Assistant creates original work for you, such as research projects, reports, or templates, Zippiflex grants you a non-exclusive, royalty-free, perpetual, irrevocable, non-transferable license to use the Work Product for personal and commercial purposes. Zippiflex retains ownership of the Work Product and may use and disclose it to third parties, provided that your confidential information is not disclosed. You retain ownership of your confidential information and intellectual property, and Zippiflex will remove it from the Work Product before any use or disclosure to a third party.

Guarantee & Warranty:

There is no warranty on the information, tasks, or projects completed by your Virtual Assistant. We strive to provide accurate and effective information, but we cannot be held liable for any incorrect information or results.

Cancellations:

Monthly memberships can be canceled at any time, but we are unable to prorate or refund unused time. All cancellation requests will take effect at the end of the current monthly subscription. To cancel, contact your assistant or our support team.

Termination of Service:

We reserve the right to terminate the service of a Zippiflex client at any time, with a prorated refund for any paid period. Reasons for termination may include constant requests outside the scope of the service plan or abusive behavior towards Zippiflex team members.